Sun City Hotel

An impudent waitress from Ukraine, it seems her name was Suzanna, spoiled our vacation and impressions of the hotel as a whole. Very slow service. Not a friendly bartender and waiter Susanna constantly smoked and discussed the guests...smiled only when their management came to the restaurant.. This hotel is a strange place. Perhaps if the staff spoke English and smiled, it would be a good and inexpensive place to stay ... But, our holiday was ruined that year, and therefore I do not recommend this hotel.

When I read the negative reviews I saw here whilst at this resort I thought I had to write about my recent 10 day stay at Sun City. 1st of all we were looking for a lazy holiday of relaxing by the pool mostly so were happy that Sunny Beach is a party town but we weren't looking to get involved much. This is a great thing about this hotel. LOCATION. Its a few streets back from the main strip so is pretty quiet but in 5-10 minutes you can be right in amongst the lively bars/ market stalls and beach. ROOMS We booked a 1 bed apartment and a double room originally as both our kids are getting too big to share with us. The lady on reception saw us as we were booking in and offered us a 2 bed apartment instead. ( we are a tall family). It was amazing. Spacious,clean and the kids had their own bathroom and shower en suite. Also being teenagers they had a lovely space to sit and look at their phones all day :) SERVICE At all times Mehmet and his team went out of their way to make us comfortable. They were constantly busy cleaning around the pool area and we never had to wait more than a couple of minutes for drinks. I have seen some reviews saying they were unfriendly so want to address this. I think it is fair to say that Bulgarians are a bit reserved. This could well be because we are British and I understand this fully (see FOOD below). So at first they may not seem as friendly as you may expect, however after a day and a few very clumsy attempts at ordering drinks in Bulgarian it was all smiles. FOOD I have to say that we were very pleasantly surprised with the food. We had heard some horror stories about Bulgarian Hotel food but Brits can be quite annoying when travelling. We seem constantly surprised that we have travelled halfway around the world and no one has thought to put a shepherds pie in the oven :) Some of the food is a bit weird for us Brits but every day I found something I liked and quite a few days something I loved. There was always rice (cooked in a stock), potatoes, meat (usually cooked in a light gravy)and vegetables. Also there was an overwhelming amount of Salad options with Bulgar wheat and cous cous for a lighter option. I am not into puddings but there was a whole bar dedicated to sweet things including loads of fruit which is the bit I enjoyed. We have already decided that we will go back next year to the same hotel.